Samsung Galaxy S3: How to Make a Video Call

In Samsung Galaxy SIII you can use several ways available to do one thing, such as you can make a call with this phone by using regular ways, using easy call feature, using motion-based features named direct call or using speed dialing that will allow you to call the contact by tapping one key.

See also: How to Set and Use Speed Dialing on Samsung Galaxy S3

This phone also allow you to make a video call by utilizing its camera and its capabilities to connect to 3G network. Video call of course will provide you different experience of making a call. If in a basic call, you can only hear a voice, but with video call you can hear a voice and see the one who talk to you, it would be like you are speaking directly in front of him.


How to make a video call?
Before you can do this thing, ensure that your phone is connected to 3G network. So, here are the steps:
  1. Go to Apps through Home screen.
  2. Tap Phone.
  3. Tap the Keypad tab.
  4. Enter the required phone number you wish to call, then tap Video call icon located on the bottom left corner of the virtual keypad.
  5. Once your call is accepted, you can customise some camera settings, such as:
    • To turn off the camera, tap the Menu key then on the pop up menu select Hide me.
    • To turn on the camera, tap the Menu key then on the pop up menu select Show me.
    • To change the camera, tap the Switch camera icon. It will allow you to choose the camera you wish to use, the front of the back camera.
  6. To end the video call tap End call.

Well, it's easy, right? So, try this useful tips to stay keep in touch with your family or friends then share your experience here through the comment below :)

37 comments:

  1. why i dont have this option on my s3 phone?

    ReplyDelete
    Replies
    1. Hi William El-haili,
      Thanks for your visit and comment,
      Try to check whether your phone is connected to 3G network or not? as I've mentioned above, you need to connect to 3G network to be able to make a video call.
      Hope it helps :)

      Delete
  2. There is no video icon in the bottom left corner when I tried this.

    ReplyDelete
    Replies
    1. Hi Megan Wallace,
      Thanks for leave your comment here.
      First, make sure you are connected to the 3G network before you make a video call. And for the record, I just knew from the XDA developer forums that video call option is only on the unlock version of the Galaxy S3, all US variants does not have this option. So, if you want to make a video call then you can try to use apps that will allow you to do this, such as Skype or Google Talk or else.
      Hope it helps :)

      Delete
  3. I have 4G and don't know how to video call. Help?

    ReplyDelete
    Replies
    1. Hi Marii Duarte,
      Thanks for coming here.
      Have you ever tried to make a video call using the steps I've mentioned above?

      Delete
    2. Yes but it doesn't give me those options

      Delete
    3. Hi Marii Duarte,
      Thanks for coming back here.
      I'm so sorry if this article doesn't work for you. Unfortunately, this option is not available in all variants of Galaxy S3. So, when you still want to make a video call, you may want to try to install certain apps that will allow you to do so, such as Skype or Google Talk.
      Hope it helps :)

      Delete
  4. Replies
    1. Hi Dave Sawchuk,
      Thanks for coming and leave your thought here.
      As I've said in Megan Wallace's comment this option only on the unlock version of the Galaxy S3, all US variants does not have this option. Finally, I'm so sorry if this article was end up you with lot of disappointment.

      Delete
  5. Does xperia l have a support to video call

    ReplyDelete
    Replies
    1. Hi Nasif Hasan,
      Thanks for coming here.
      Due to I don't know exactly about Sony Xperia, it'll better if you read your Xperia's book or ask with your carrier to know whether you're able or not to make a video call. But from what I've known this phone has no native video calls apps or feature, but you can still make a video call by using another apps, such as Skype, Tango, Gtalk etc.
      Hope this helps :)

      Delete
  6. can one make a video recording while he use skype ?

    ReplyDelete
    Replies
    1. Hi Hafix Xhan,
      Thanks for coming.
      I just found a useful link that might be help you solve the problem. Here's the link:http://www.droidforums.net/forum/sony-xperia-play/131623-how-record-skype-video-call-easily-skype-5-0-a.html
      Hope this helps :)

      Delete
  7. Hi my s3 does support video call and my phone connected to 3g however when I try make the call it say error connection issues try voice call, however if the person I tryed phone video chateme instead I have no problems and it work fine.

    ReplyDelete
    Replies
    1. Hi Calski S,
      Thanks for coming.
      Have you tried to call your operator to ask them to activate 3G video call on your phone? In some case, the 3G video call need to be activated by the operator.
      Hope this helps :)

      Delete
  8. I have 4g on my phone but can't see video cal option.

    ReplyDelete
    Replies
    1. Hi Boye Okubotimibi,
      Thanks for coming.
      Seems this option only available in the International version. However, you could try to call your provider to ask them whether this feature is supported by the network or not.

      Delete
  9. I get a msg everytime saying unable to make video call each time I try it! HELP

    ReplyDelete
    Replies
    1. Hi Nicola Collins,
      Thanks for coming.
      Make sure the person in another end point has the feature to make a video call in their phone. Another way, you can try to call your provider, some of them sometimes need to activate certain feature in their network manually.

      Delete
  10. This article is INCREDIBLY misleading. There should be a disclaimer at the beginning of the article saying that this option is only available on the International version, as I know a lot of people don't scroll through comments to see others' experience.

    ReplyDelete
  11. I didn't eve know this phone could do this. I had put Skype on it before I looked it up and a friend of mine called me, and I seen it was a video call through fb. I like this feature I don't have to get on a computer to talk to my daughter in another state. Thanks

    ReplyDelete
    Replies
    1. Hi Nathan Daniel,
      Thanks for coming and share your experience here.
      Can you please tell me what's your model number? Is it international version or else?

      Delete
  12. I am using wifi and it's not working anyone know why?

    ReplyDelete
    Replies
    1. Hi Carina Tanner,
      Thanks for coming.
      AFAIK, we can't make video call using Wi-Fi. You need to connect with 3G network to do so. But, make sure that your network provider and the other device support with video call feature.

      Delete
    2. Dear sir i have 4g network in my mobile..but not working..
      You tell me..about 4g mobile..i want prchese new 4g mobile..
      Plz help me..thnx..

      Delete
    3. Hi Asghar khan,
      Thanks for coming.
      FYI, I'm in 3G network coverage and I use my phone(International version) to make video call several times with no problem.
      Theoretically, we should be able to make video call in 4G network, but to make sure you can try asking about it to your provider.

      Delete
  13. Why won't it work does it have to be connected to 3g or can it be connected to 4g

    ReplyDelete
    Replies
    1. Hi Angel Chavez,
      Thanks for coming.
      I'm so sorry to say that I can't confirm anything about it. I used to make a video call in 3G and never had any problem. However, have you ever tried to call your provider to ask if you can make a video call through their 4G network?

      Delete
  14. Hi i have galaxy mega 6.3 and i have the video call and i'm connected to 3g but when I press it it said unable to make video call

    ReplyDelete
    Replies
    1. Hi Roro Ishak,
      Thanks for coming.
      Make sure your provider and the phone in the other end support the video call feature.

      Delete
  15. I have boughg a second band mobile s3.but when i go to service center they said it is cines.how it is posible?

    ReplyDelete
    Replies
    1. Hi Kismat Ahmed,
      Thanks for coming.
      I'm so sorry to say that I don't understand with your question. Can you please tell me, what did you mean with cines?

      Delete
  16. Hi on my s3 I went to keyboard and clicked on video call at the bottom left corner it starts to ring then it cuts off before im connected it says unable to video call try voice call and its on 3g help

    ReplyDelete
    Replies
    1. Hi Daniel Gray,
      Thanks for coming.
      Make sure the other party and your network provider support the video call feature.
      Other solution, if the other party uses Android phone and has Hangouts app, then you can try to make a video call with him using Hangouts app (it works by using internet connection).

      Delete
  17. I have an unlocked Samsung S4 , It has video call button in contacts but
    1) When i press i get "video call not supported"
    2) there is no setting for video call in "call-settings" menu.

    I get 3G, I can make video call with the same sim in some other mobile. HELP ME OUT

    ReplyDelete
    Replies
    1. Hi Mr Miracle,
      Thanks for coming.
      FYI, the video call requires the following things to work:
      1. You're in 3G network.
      2. The other party supports with video call feature.
      3. The video call feature has been enabled by the network provider (some carriers or providers need to activate this feature manually).

      But, seems you already have all of these things, then the last possibilities are hardware defect or the app(you can try performing clear cache for the Phone app).
      However, have you tried to make a video call with other apps in your phone(e.g: Hangouts, Skype, etc)?

      Delete

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