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Showing posts with the label Fix

Samsung Galaxy S7 Edge: How to Fix Unable to Use Voice Commands to Answer or Reject Call in Android 6.0.1 Marshmallow

If you have enabled the voice commands to answer or reject call feature, but it's not working, you may need to check the following points so you can use this feature in your Samsung Galaxy S7 Edge to easily answer or reject call with your voice:

#1: Check your phone's microphone
Make sure it has no problem. You can check it by using it with other apps or functions, as the example by recording your voice with the Voice recorder app, taking a picture with voice in the Camera app, etc.

#2: Check your voice
Make sure you say the voice commands to answer or reject call clearly during the gaps in your ringtone when there's less background noise because it'll help your phone recognizes your voice with more easily.

#3: Check your sound profile
Make sure the sound profile in your phone is not set to Vibrate, otherwise you won't be able to use the voice commands to answer or reject call. To make it works, you can place your phone in the sound mode or silent mode.

#4: Check the v…

Samsung Galaxy S7 Edge: How to Fix Cannot Send Premium SMS in Android 6.0.1 Marshmallow

If you cannot send messages to a short number in your Samsung Galaxy S7 Edge because you have accidentally set the permission of sending premium text messages to never allow, you have to change the permission to always allow so you can send messages to a short number again.


How to change the premium SMS permission?
You can do so by using the following steps:
On any screen, swipe down the top of the screen to open up the notification panel and then tap to go to the settings menu.
Scroll down the screen to find Applications and then tap it.
Tap Application manager.
Tap More at the top right and then select Show system apps.
Scroll down the screen to find Message service and then tap it.
Tap Send premium text message and then select Always allow so you can send text messages to a short number.
The permission of sending premium SMS has been set to Always allow. Now, you can send a text message to a short number again.

Samsung Galaxy S6 Edge: How to Fix Cannot Enable Icon Backgrounds Feature in Android 6.0.1 Marshmallow

A couple days back, an insider named Tony sent me an email to ask why the icon backgrounds option in his Samsung Galaxy S6 Edge was grayed out so he couldn't use it to make icons in home screen and app screen became stand out by displaying them with shaded background. FYI, this option will be unavailable or grayed out when you're using other theme in your phone. Thus, to make this option available, you have to revert theme in your phone back to default.


How to enable the default theme?
As the example, we'll enable the default theme when the phone is using the Gold n Black Platinum theme by using the following steps:
On any screen, swipe down the top of the screen to open up the notification panel and then tap to go to the settings menu.
Scroll down the screen to find Themes and then tap it.
Tap the Default thumbnail to revert theme back to the default.
Tap Apply button to apply the default theme to your phone.
Once done, the icon backgrounds option will be available and you can…

Samsung Galaxy S4: How to Fix Can't Forward a Text Message

Today, an insider asked me why he couldn't find the "forward" option when long pressing a text message in the stock Messaging app. He just had delete and copy text options. From what I know, the text messages forwarding feature is not available when we are in the easy mode. As we all know that the easy mode has simpler layout and disables some advanced features(including with the text messages forwarding feature) since it is designed for first smartphone users. Thus, if you want to be able to forward text messages, you have to use standard mode by disabling the easy mode.


How to disable the easy mode?
You can do so by using the following steps:
While you're in the easy mode, swipe down the top of the screen using your finger to open up the notification panel and then tap at the top right to go to the easy settings menu.Tap Home screen mode.Select Standard mode and then tap Apply button.Tap OK button.The easy mode will be disabled and your phone will use the standard m…

Samsung Galaxy S5: How to Fix Still Get Message Notifications when Do Not Disturb Mode is Enabled and Messages is not Set as Exceptions in Android 5.0.1 Lollipop

A couple weeks back, an insider asked me through her comment about why her phone still played notifications when receiving messages whereas she had turned on the Do not disturb mode and didn't set messages as exceptions. After some further investigation, it turned out that the stock Messaging app notification in her phone has been accidentally set as priority. Thus, if you're also experience this problem, you have to turn off priority settings for the stock Messaging app notification in your Samsung Galaxy S5 so that your phone will mute notifications(sound and vibration) when you receive messages when the Do not disturb is enabled and messages is not set as exceptions.


How to turn off priority settings for the stock Messaging app notification?
You can do so by using the following steps:
On any screen, swipe down the top of the screen to open up the notifications panel and then tap at the top right to go to the settings menu.With the settings menu is displayed in grid view, sc…

Samsung Galaxy S5: How to Fix No Notification Sound when New Messages Arrive in Android 5.0.1 Lollipop

Your phone plays a sound(message tone) when receiving a new message to help you easily know that you have a new one. Thus, it could be a big problem if you don't get the sound when receiving messages since you may miss important ones. However, if you're facing no notification sound issue, these are some actions that can be taken to fix this issue:


#1: Make sure to not set "silent" as message tone
You can assign the required sound as message tone by by using the following steps:
Open the stock Messaging app.Tap at the top right to open up the additional options.Scroll down the options and then select Settings. Scroll down the screen and then tap Notifications.If Notifications is off, tap the ON/OFF switch to turn it on. The switch turns green when it's enabled.Tap Notification sound.Select the required sound (make sure to not choose "silent").Tap OK button.The selected sound has been set as message tone.

#2: Make sure to not set "silent" as the …

Samsung Galaxy S4: How to Fix S Voice Hands Free Mode Turn On Automatically By Itself in Android 5.0.1 Lollipop

A couple days back, an insider named Francois sent me an email to ask me why S Voice hands free mode in his Samsung Galaxy S4 ran with Android 4.4.2 Kitkat automatically turned on by itself. It's quite annoying for him since he had to turn off S Voice hands free mode manually several times a day. After some further investigations, I figure out that S Voice hands free mode will be turned on automatically if we are connected to the Wi-Fi network or Bluetooth device that we, may have accidentally, set as the method to recognize location for the car profile within My places menu. Given to that fact, to stop S Voice hands free mode automatically turn on by itself, we have to set none as the method for the car profile within My places menu.

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Disclaimer: the steps and the screenshot within this post are written or taken based on my Samsung Galaxy S4 with Android 5.0.1 Lollipop. But, I can confirm that it can also be used to fix the same problem …

Samsung Galaxy S5: How to Cancel a Scheduled Email Message Sending in the Stock Email App in Android 4.4.2 Kitkat

A couple weeks back, an insider sent me an email to ask the way to cancel the sending of a scheduled email message. FYI, a scheduled email message will be placed in the scheduled outbox folder before it'll be sent automatically at the scheduled time. So, depends on your reason, there are two actions that can be taken to cancel the sending of a scheduled email message. First, if it's because you're no longer want to send a scheduled email message then you can cancel its sending by deleting the email message. Second, if it's because you want to correct something wrong in a scheduled email message (e,g: you have accidentally set a wrong date) then you can cancel its sending by editing the email message to set a new date so that it'll be sent at the right time.


How to delete or edit a scheduled email message in the stock Email app?
You can do so by using the following steps:
Open the stock Email app. If you have multiple email accounts, the Combined inbox folder will be …

Samsung Galaxy S5: How to Fix Flipped or Mirrored Portrait Photos in Android 4.4.2 Kitkat

Save as flipped is a feature that will be available when you're using the front-facing camera. When this feature is enabled, the stock Camera app will invert a picture that you're captured with the front-facing camera to create a mirror-image of the original scene, in other words, the picture will be flipped horizontally when it's saved so that the right side in the original scene will be the left side in the photo and vice versa. However, when it comes to take a self-portrait photo, this feature will flip your face too. Thus, if you want to stop the stock Camera app from auto flipping your self-portrait photos, you have to turn off save as flipped feature in this app.


How to turn off save as flipped feature in the stock Camera app?
You can disable this feature by using the following steps:
1. Open the stock Camera app.
2. If the stock Camera app is still using the rear camera, tap to switch to the front-facing camera.
2. Tap to open up the detailed settings menu.
3. Ta…

Samsung Galaxy S5: How to Fix Can't Find an App in the Apps Menu in Android 4.4.2 Kitkat

An insider ever asked me about how to get an app back to his phone since he couldn't find the app in the apps menu. Well, if you're also experiencing this issue, there are two possibilities that can be the culprit of this issue. If the app is a pre-installed app then it may has been accidentally hidden or disabled, while if the app is a third-party app then it may has been accidentally hidden. Thus, to get the app back to the apps menu, you have to unhide the app if it has been hidden or re-enable the app if it has been disabled.


How to show a hidden app?
If the app has been accidentally hidden, you have to unhide the app to get it back to the apps menu by using the following steps:
In home screen, tap Apps at the bottom right corner of the screen to go to the apps menu.Tap at the top right or long press the Recent apps key to open up the additional options and then select Show hidden apps.All hidden apps will be displayed here. If the app you're looking for is listed here…