Samsung Galaxy S3: How to Fix Can't Open Multi Window Panel Using Back Button After Update to the Android 4.3

Lot of Samsung Galaxy S3 users out there starts reporting that they're encountering multiple issues once they did update their phone to the Android 4.3. Some of issues occurs because when the user wants to enable or disable certain option, they need to do some extra things to make it works, such as when the user wants to get rid camera flashes when receiving new email or call, the user must turn on the flash notification option and turn it off again to make it works.

See also: How to Fix Camera Flashes When Receiving New Email or Calls in Android 4.3 in Samsung Galaxy S3

Another issue with the similar causes which also occurs in Android 4.3 is the difficulty to get back the functionality of the multi window feature. If previously the user will be able to bring up the multi window panel by long pressing the Back button, now in Android 4.3 the user can't do so, though they already checked the multi window option through the Settings menu. To fix this problem, you need to do another steps instead of just turned on the multi window option.


How to enable multi window feature on Android 4.3?
Below are the steps with a little tweaks revealed by a user in XDA-developer forum that you need to do to allow you brings up the multi window panel using the Back button:
  1. Go to Settings.
  2. Tap My Device.
  3. Tap Home screen mode.
  4. Select Easy mode and then followed by tapping Apply button.
  5. Now, go back to the Settings menu.
  6. Tap My Device.
  7. Tap Home screen mode.
  8. Select Standard mode and then followed by tapping Apply button.
  9. Now, go back to the Settings menu.
  10. Tap My Device.
  11. Tap Display.
  12. Enable Multi window by ticking the box next to this option. When the box is ticked means this option is enabled.

Once you've done the step above, now you should be able to open up the multi window panel by long pressing the Back button. So, hope this helps :)

44 comments:

  1. The implication of this seems to be the multi window is no longer available in easy mode - not an improvement imho.

    ReplyDelete
    Replies
    1. Hi Hairyscairymairy,
      Thanks for coming and share your thought here.
      Yep, you might be right. Indeed, the multi window is not a new feature. But, I noticed in Android 4.3 the user should do an "extra" steps to make certain option works.

      Delete
  2. Thanks, it works in a way as you described!

    ReplyDelete
    Replies
    1. Hi Złom,
      Thanks for coming.
      I'm more than happy to know that it works on you :)

      Delete
  3. Replies
    1. Hi Michał Andrzejewski,
      Thanks for coming.
      Glad to know it works on you :)

      Delete
  4. Replies
    1. Hi Arief Haikal,
      Thanks for coming and let me know that it works on you :)

      Delete
  5. It works !!!! Thanks !Thanks!Thanks!

    ReplyDelete
    Replies
    1. Hi Μαράκι,
      Thanks for coming.
      I'm happy to know that it works on you :)

      Delete
  6. Thank you very much for this helpful tip!!! :)

    ReplyDelete
    Replies
    1. Hi Jenny Bagalay,
      Thanks for coming.
      Glad to know that this post was able to provide something useful for you :)

      Delete
  7. Thanks! It's work properly now.

    ReplyDelete
    Replies
    1. Hi Jimmy Chay,
      Thanks for coming.
      I'm so glad to know about it :)

      Delete
  8. Replies
    1. Hi Buddy,
      Thanks for coming.
      Well, I'm so happy to know that this post has helped you :)

      Delete
  9. After installing Android updates this morning, I can't open by contacts (no calls' log, no retrieve, no favorites) what shall I do? please help me fix this problem (Samsung S3)

    ReplyDelete
    Replies
    1. Hi Inass Abou-Khodier,
      Thanks for coming.
      Did you mean Contacts app is no longer available in your phone? If so, Contacts app may accidentally was disabled. So, try to go to Settings>tap "More" tab> tap "Application manager"> swipe the screen to the right until you see the "Disabled/Turned off" screen>tap "Contacts" app> tap "Enable/Turn on" button.
      This will bring back Contacts app to the Apps menu.

      Delete
  10. Replies
    1. Hi Timimy Abdulrahim,
      Thanks for coming and let me know that this post has helped you :)

      Delete
  11. Thank you so much! :)

    ReplyDelete
    Replies
    1. Hi Anka Fylling,
      Thanks for coming.
      I'm so glad to know that this post was useful for you :)

      Delete
  12. Replies
    1. Hi Andy Campbell,
      Thanks for coming.
      I'm so happy to know that it works on you :)

      Delete
  13. Replies
    1. Hi Samun Durvesh,
      Thanks for coming.
      I'm so happy to know about it :)

      Delete
  14. Thank you for help with enabling Multi Window feature, which wouldn't work after upgrading to Android 4.3. Your easy to follow steps solved it straight away.
    I'm pretty confident using the settings and menus, but if I wasn't your instructions were easy to follow, so even a complete novice couldn't go wrong.

    ReplyDelete
    Replies
    1. Hi Drugrat,
      Thanks for coming.
      I love to share everything with everyone and I'm so happy if I know that I can provide something useful for others.

      Delete
  15. Thank you so much, you solved my issue :)

    ReplyDelete
    Replies
    1. Hi Irial,
      Thanks to let me know that this post has helped you :)

      Delete
  16. Replies
    1. Hi Prince Arthur,
      Thanks for coming.
      I'm really happy to know that this post has done something useful for you :)

      Delete
  17. Replies
    1. Hi Philip Alexiev,
      Thanks to confirm that this post has worked on you :)

      Delete
  18. Thanks for this. All working again

    ReplyDelete
    Replies
    1. Hi Hayden Tennant,
      Thanks for coming here and let me know that this post has worked on you :)

      Delete
  19. Perfect... Thanks man... Keep up the good work...

    ReplyDelete
    Replies
    1. Hi Al,
      Thanks for coming.
      I really happy to know that this post has worked on you :)

      Delete
  20. many thanx my friend,,, i have s4,,, after flashing custom room i have a problem in multi window,,, it fix with your ways,,, many thanx

    ReplyDelete
    Replies
    1. Hi Kevin Navilio Nawing,
      Thanks to let me know that this step also works in the Samsung Galaxy S4 :)

      Delete
  21. THANK YOU SO MUCH LY TO THE MOON AND BACK <3

    ReplyDelete
    Replies
    1. HI DubstepPrins,
      Thanks for coming and let me know that this post has worked on you :)

      Delete
  22. Hi. It's 4 years later and I still have an S3. Hope Rehan is still out there. I tried your multi-window fix sequence 3x and no go. Holding BACK doesn't work. Any other ideas?

    ReplyDelete
  23. Hi. I posted a comment about multi-window. Disregard please. That little toolbar on the right WAS the multi-window select. I dragged Messages and Chrome over and voila, the screen split in two. I can't believe I've owned this phone for 4 and a half years and never used it. It's fantastic. Now, when you click EDIT, is the list of apps displayed the only ones you can use in multi-window? I'd like phone and camera available, too. Many, Many thanks. I followed your script to get the MIC back on the keyboard. Man, what a relief. I had disabled a bunch of Google apps one day I was trying to speed up the performance. Have fun! (Gee, I should get a new phone.)

    ReplyDelete

Hi the insiders,
Thanks for coming and I hope you can get something useful here.
Before submitting your comment to ask about an issue, please make sure to provide information as much as possible (at least write your model number and Android version) and describe the problem clearly.
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