One of the insider has leave her comment here to ask why the notification list in her phone repeatedly shows old downloads and can't be cleared. She realized that this issue occurs once she updated the phone to the Android 4.3. She said that she already done removed all the files in the Download folders through the My files app, but that's not works.
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Indeed, this issue won't damage the phone, but not actual download notifications sometimes become so annoying. So, if you're also encountering the same problem once you perform update on your phone, then below are some possible methods that you can do to fix them:
Method #1: Clear all download histories in the Download app
The first method that you can do is by clearing all the download histories in the Download app by following the step below:
- Go to Apps through the Home screen.
- Tap Downloads.
- Clear all download histories in the Internet downloads and Other downloads tab by ticking all the box in the left side of the download history, and then tap the Trash can icon to delete all of them.
Method #2: Clear cache and data of the Download app
If the #1 is not works, then try to clear cache and data of the Download app through the Settings menu as listed in the step below:
- Go to Settings.
- Tap Application manager.
- Swipe to the All screen.
- Scroll down to find Downloads, then tap it.
- Tap Clear cache button.
- Tap Clear data button followed by tapping OK button.
- Tap Force stop button followed by tapping OK button.
- Restart the phone.
Method #3: Clear cache and data of the Download manager
If both of the steps above are not works, then try to follow the steps listed below:
- Go to Settings.
- Tap Application manager.
- Swipe to the All screen.
- Scroll down to find Download manager, then tap it.
- Tap Clear cache button.
- Tap Clear data button followed by tapping OK button.
- Tap Force stop button followed by tapping OK button.
- Restart the phone.
Well, these are the possible methods that you can do to fix recurring download notification after updating your phone to the Android 4.3. As usual, I didn't include the factory reset as one of methods to fix this problem due to the risks. However, if you know another methods that works to fix this problem, then I'll appreciate if you willing to share them through the comment below :)